Going back to the late 90s I've been able to consistently buy books I want from my local B&N. I got most of the programming books I used to build my skills that led to my career there. My young adult kids buy books there now. They keep great hours and it's a pleasant experience. I recently went on a whim, at 8pm on a weekday, and found the best novel I've read in years. What am I missing?

I love Tattered Cover but to be fair the folks that bought it in 2020 ran it into the ground. It was barely limping along, you'd go in and because of their debt issues they weren't stocking the shelves so you'd be pressed to find what you were there for.