alt Hacker NewsGreat to hear from a first-party source. I'm a Pro subscriber and my team spends well over two thousand dollars per month on OpenAI subscriptions. However, even when I'm logged in with my Pro account, if I'm using a VPN provider like Mullvad, I often have trouble using the chat interface or I get timeout errors.
Is this to be expected? I would presume that if I'm authenticated and paying, VPN use wouldn't be a worry. It would be nice to be able to use the tool whether or not I'm on a VPN.
> even when I'm logged in with my Pro account, if I'm using a VPN provider like Mullvad, I often have trouble using the chat interface or I get timeout errors
Heard from a founder who recently switched his company to Claude due to OpenAI's lagginess–it's absolutely an OpenAI problem. Not an AI problem in general.