Chatgpt banned me after I said disparaging things about Sam Altman in a chat.

When I appealed the ban, I was told that I couldn't be told exactly why I was banned, but if I wrote a written apology and "promised to never do it again" my ban could be appealed.

I asked for an update on the ban via email every month for over a year.

Maybe you could tell me a little bit about that process?