If I saw a helicopter crashed into a tree, I don't have to be a helicopter pilot to know it's not an ideal state of a helicopter and something/some people failed.
When I'm using MS Word and it takes 20 seconds to cold launch on a machine that's magnitudes faster than any computers 25 years ago where it launched near instantly, I can tell something is going wrong. When all of their software is harassing me to use AI in ways I don't want to use it, I can tell something is going wrong.
your comment sums up the conflict.
I dont know if you noticed, but there was a shifting of the goal post from "sub-par" to something wrong/sub-optimal.
The best helicopter you can buy may in fact crash into trees sometimes.