I don't understand this logic. If lightning connector had less issues than USB-C how could it the users fault for not being careful. This exactly how engineers/developers answer to problems they cause with bad engineering/design choices. Anyone that gives feedback is blamed. It leads to terrible engineering decisions like the USB standard, which frankly has always been bloated and terrible because of its design by committee. As much I would love a standard connection port for all my phones I won't accept substandard engineering. That's why I am still holding onto my lighting connector devices even though on principle I disagree with using them.

Who gets to decide that I have to treat my devices that I pay for like fragile glass vases.

I do both QA and Development and pretty competent at both. I almost never make broken things or poorly thought out because I know this negative feedback loop will continually make the situation worse. Lack of empathy for people that use products just leads to issues like Windows taskbar not even being able to search for applications. Its all the same thought process that leads to the result.