Before Apple ever came along, failure to engineer in all kinds of extreme repairability was a recognized hallmark of unsuitability for mission-critical applications. Widely distributed repair manuals were of course table-stakes too.

Woz was well-aware of this from HP's legendary performance at the time.

It's just not easy to stay on the most correct path when there are so many shiny distractions.

Now the Neo sounds like a step in the right direction.

>one of the most repairable macs in decades.

With the Neo they could be jumping right back on the right path from a distance. Which is an improvement but it does also show they could have been doing it the entire time if they had the serious commitment to mission-critical users.

The only real way for it to be a game-changer is if they actually change their game :)