logoalt Hacker News

lm411today at 1:58 AM3 repliesview on HN

The whole Google Play experience is awful.

Recent things I've had to do:

1) Re-submit an app after it was rejected and labelled a gambling app (it wasn't even close - a 15 second look by a real human would have seen that. This one was even appealed and the support was utterly useless. I ended up changing one word and re-submitting the app, approved no problem.

2) An existing app, in the Play store for years but a nice app - only about 500 installs. I had to submit a new version for no reason whatsoever... Except to keep the customers developer account active.

Those are just issues I've dealt with in the last month or two.

Every single time, Google Support is completely useless - including the appeals process, which is an absolute joke.


Replies

umvitoday at 2:03 AM

Not to mention if you made one app in college and then didn't keep up with the SDK updates, Google perma-closes the entire Play account such that the only way to publish a new app is by creating a brand new gmail account

show 2 replies
thaynetoday at 3:16 AM

Maybe it's better now, though I doubt it, but my experience publishing on the Apple app store years ago wasn't any better.

fakwandi_privtoday at 3:04 AM

So what was the word you changed?