That sounds a lot like my experience as an Apple Developer too, with the added bonus (unclear from your description if you experienced this too) that they took my money before the verification process was finished and wouldn't refund it once their AI couldn't connect my face to my ID and wouldn't let me connect with a real person (the first dozen times were on them, but after that it was maybe my fault for including a middle finger in the photographs).
Is there a way around this shitocracy?
Going through hell with Apple Developer too. I didn't have to do much in terms of verification (probably because I created an account as an individual) but app submission is another story: - first time I got rejected for mentioning a name of a third party in my app description. The app description said: DISCLAIMER: not affiliated with xxx
- after fixing the app description I got rejected for using my app name(?!), multiple back and forths with the reviewer got me nowhere, they just copy pasted the same response not addressing my messages at all
- filled the app store review board appeal, it's been 5 days and I've got no response.
At this point I'm seriously considering rewriting the app for MacOS and distributing myself. I can't imagine going through all of this with every app update, it's beyond ridiculous.
Play the GDPR card, even if you're not from Europe. Find their DPO and state that you want to appeal the automated decision to a human.
Companies operating in Europe must provide a clear way to appeal automated decisions: https://www.edps.europa.eu/data-protection/our-work/publicat...
You might not have a way to actually file a complaint against them but quite often, their legal department will just have a quick look at your case and just give you what you want without bothering to tell you anything. Worth a shot.
> Is there a way around this shitocracy?
Refuse to play. Switch to technologoy that the shitocracy has not gotten around to yet, or, eventually, pick up woodworking.
> Is there a way around this shitocracy?
If you are in EU you could try complaining to your local DPA. That certainly sounds like "automated decision which produces legal effects concerning him or her or similarly significantly affects him or her" which is against article 22 of GDPR. Or you could consider suing them directly at least for the refund.
Outside of EU maybe try passing law like GDPR to actually get some rights back.
Develop only Web applications, that are mobile friendly, notice I said mobile friendly, not PWA.
However, thanks to many of us that only favour Chrome like IE of yore, and ship it alongside their "native" applications, the Web is nowadays ChromeOS Application Platform, so we are only a couple of years away of Google owning that as well.