I am not sure it is that. The job of Microsoft is to satisfy shareholders. That is the only target. They only care about users to the extend that helps the shareholders.
In other words, the world beyond the next quarter does not exist.
The shareholders would certainly understand, destroying a key tool for undefined gains is not good for the shareholders.
What it is, is purely incompetence. Revolving door of executives forcing shit ideas because they need to assert control.
Big Tech has become a space led by lizard brained nepo babies who have nothing to contribute to the world, but think they're entitled to it all.
This is repeated ad nauseam, but do they really? Can you honestly say that Nadella's setting a hard target for conversion of local users into Microsoft ones caused their shares go up?
This is how you'll end up destroying planet earth. Shareholders have to co-exist with the rest of us, if you wreck your environment to please yourself you'll be like that guy I knew in LA that had a Ferrari that he couldn't drive on the road just outside of his mansion because the roads were so bad. But on his private grounds he had clean blacktop and zero potholes...