alt Hacker NewsMy worry is that ASR will end up like OCR. If the multi modal large AI system is good enough (latency wise), the advantage of domain understanding eats the other technlogies alive.
In OCR, even when the characters are poorly scanned, the deep domain understanding these large multi modal AIs have allows it to understand what the document actually meant - this is going to be order id because in the million invoices I have seen before order id is normally below order date - etc. The same issue is going to be there in ASR also is my worry.
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This is exactly the case today. Multimodal LLMs like gpt-4o-transcribe are way better than traditional ASR, not only because of deeper understanding but because of the ability to actually prompt it with your company's specific terminology, org chart, etc.
For example, if the prompt includes that Caitlin is an accountant and Kaitlyn is an engineer, if you transcribe "Tell Kaitlyn to review my PR" it will know who you're referring to. That's something WER doesn't really capture.
BTW, I built an open-source Mac tool for using gpt-4o-transcribe with an OpenAI API key and custom prompts: https://github.com/corlinp/voibe
Why are you 'worried' about it? Shouldn't we strive for better technology even if it means some will 'lose'?
This is both good and bad. Good ASR can often understand low quality / garbled speech that I could not figure out, but it also "over corrects" sometimes and replaces correct but low prior words with incorrect but much more common ones.
With OCR the risk is you get another xerox[1] incident where all your data looks plausible but is incorrect. Hope you kept the originals!
(This is why for my personal doc scans, I use OCR only for full text search, but retain the original raw scans forever)
[1] https://www.dkriesel.com/en/blog/2013/0802_xerox-workcentres...