I don't have much skin in the game but as a passerby, I agree that the report obviously was made with a lot of time/effort but wouldn't dramatically change someone's view of Ruby Central or assure anyone this won't happen again. This is like writing an outage postmortem without really getting to the root cause and identifying what can be done to prevent in the future.
I think part of that is that it was written from the perspective of the bug that caused the outage ;)