alt Hacker NewsYeah, loss of a google account in certain cases can destroy entire small businesses and there's no recourse. In the old world we had extremely deep bodies of case law around utilities and commercial leases and road access, insurance and all kinds of things to make business operation legally predictable, but for the digital equivalent it's still the wild west and everyone just throws up their hands like its unavoidable.
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On the surface it seems like it would be a good idea for all these users who were suspended to do a mass arbitration like what happened to Uber to get them to start taking it seriously, this comes up like monthly people getting account pulled up from under them and impacting business. Maybe there a legal differences or something https://www.mbelr.org/mass-arbitration-how-ubers-own-alterna...
Imagine being homeless, and your Gmail account is your online identity for what little financial presence you have, and how in the world can you recover from its loss?