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subhobrototoday at 5:04 PM1 replyview on HN

Great points about Over Engineering. No one ever seems to ever acknowledge how very successful Craiglist continues to be with a relatively simple stack because they really understand their customers.

One point I didn't see on there is lack of clarity of the objective of the JIRA Epics and Stories and verify that those underlie actual customer painpoints.

It seems like for every 10000 hyper scalable, cross region redundant clientside SPA MVPs that are blasted over Facebook or Google or PH Ads, there's one concierge MVP where the founders talk to you, find out pain points, validate them manually by hand and then grow organically.

In certain cases, it's even possible that no one in the engineering team had the confidence to say "Do we really need to build any of this at all to see if our startup has teeth?"

What would be interesting is to speak to the technical teams of companies like Quibi and ask them questions like:

- How are we testing whether this actually solves a real customer need?

- Who validated the need for Turnstyle Technology? How? When you launched, did you track how many were leaving the platform if it was turned off for them?

- Are there specific hurdles to serving short-form content that make a company built around it valuable?

- Are there ways we could help the leadership validate their market hypothesis by writing the least amount of code?

I imagine if any engineer was being interviewed to be hired at Quibi and asked them questions like these, their interview would be prematurely terminated.

It's widely accepted that both interviewing and working at a company especially at startup, requires suspension of disbelief, but I sometimes wonder if some of us should just say "No, we shouldn't do any of these JIRA tickets. There's a much simpler way of getting this done. Sal, Jane, Lin, come with me and let's talk to the customers and find out if this would even move the needle for them".

If everything around is smoke and scary shadows, then who knows whether that rustling in the shadows is a bear or a gopher? Over Engineer assuming the worst. Then we would be ready for a sudden million customers filing their taxes on a Friday evening in June.

The peace and fulfillment of knowing what the customer really is willing to pay for and building towards that is sublime. It's so addictive that there's absolutely no going back


Replies

subhobrototoday at 6:12 PM

> One point I didn't see on there is lack of clarity of the objective of the JIRA Epics and Stories and verify that those underlie actual customer painpoints.

Interestingly, the author addresses this in a different post: https://yusufaytas.com/what-good-execution-looks-like/

I quote:

> Clarity of Direction

> If people don’t know where they’re going, they create their own destinations. It’s as simple as that. That’s when you get alignment issues, rework, and endless questions

> ... You can start simple. Here’s what matters. Here’s what doesn’t. Here’s where we are going. Here’s why. When you miss these, inevitably, your execution cripples down.