I find it interesting that all the way back in 1985, in Atari vs NES, we had proof that consumers preferred walled gardens. The walled garden exploded from a completely dead market, while the already-existing open system killed itself. Apple proceeded to make a killing of their own on this reality, Microsoft invented a pseudo-walled garden that has become a technical dead end, while FOSS communities are still in denial about how things shouldn't be that way rather than accepting reality and inventing their own curated experience with enforced rules.
> Microsoft invented a pseudo-walled garden that has become a technical dead end
If you're referring to Windows, this is not very walled at all. You barely need a computer to write and release windows apps, let alone money.
Office, perhaps? Or a variety of other products.
I think the takeaway is consumers want to trust the products they are buying are as advertised.
I think consumers chose quality and convenience. It just so happens that the walled garden is the easiest way to accomplish this. Electronics, especially computers, were extremely expensive back then. I can't blame people for buying a console that just works. Compatibility was an issue well into the late 90s because so many people didn't know how computers worked.
I disagree, it wasn't about consumers, but rather other businesses. The walled garden approach Nintendo took in America was needed to convince retailers to stock video games on store shelves again. And of course the Famicom didn't have that same approach, and while Nintendo hated the fact third parties could easily make Famicom carts, the open nature of the system certainly didn't hurt it in Japan.