alt Hacker NewsI don't need to conduct 1000 transactions per day. I don't forsee a world in which it will be some sort of fatal inconvenience to need to approve all purchases. I certainly don't plan on ever just handing over my credit card to an LLM, due to its fundamental architectural issues with injection, and I still don't anticipate handing it over to any future AI architecture anytime soon because I struggle to imagine what benefits could possibly be worth the risk of taking down such a basic, cheap barrier.
All that stuff about support, though, inevitable.
Agreed. My only real complaint with this article is it frames needing to argue with a machine as though this is a new, freshly annoying thing. I already do this constantly.
Every time I call the Costco pharmacy, I just hit 0 immediately because: Phone. Trees. Suck. They have always sucked, it's just an awful, grindingly slow way to accomplish ANYTHING, and it's so, so much easier to, when I need help, get a person on the line who can figure out what's gone wrong and sort it.
The only people benefiting from cutting that down are the scum class (combo of shareholders and executives) and who's shocked, really. Everything is being ruined nearly at all times to benefit the scum class.