So Anthropic is trying to save money on infrastructure, we all get it. However, it's not ok to degrade the performance your users have paid for. Last week the issue was that you reduced the default "effort" level, now the prompt cache is shortened. Several users experience far more restrictive usage limits lately.
There is only so much you can do through "UX improvements" or some smart routing on the backend. Your flagship product is actively getting worse, and if users need to fiddle with hidden settings and keep track of GitHub issues every week they will start voting with their money.
For context, my company gives each developer a decent monthly allowance for Claude and if push comes to shove, we are allowed to fallback to using AWS Bedrock hosted Anthropic models.
When you pay for a Claude subscription, what exactly were you promised?
> they will start voting with their money.
And go where? Sooner or later the party is going to be over and Claude and its competitors are going to have to start charging enough to actually be profitable when the VC money dries up.
Classic VC pump playbook - run it uneconomically until everyone is addicted, then 5x prices once you have enough critical mass. See 2010s "Millennial Lifestyle Subsidy"..
Dear sir, please think of the shareholders, they need a fair exit.