alt Hacker NewsWhy don't we instead focus our energies on the user. For some very important software applications the customer is not the user. Let the sales department focus on the customer.
Why don't we instead focus our energies on the user. For some very important software applications the customer is not the user. Let the sales department focus on the customer.
The user is always a customer of the product in my mind. I don't use the term to mean a purely financial relationship.