alt Hacker NewsElevated errors on Claude.ai, API, Claude Code
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Once AGI is achieved, they'll reach the fabled superhuman "two nines" of uptime.
Anthropic has been avoiding the hard thing, but they just need to do SOME kind of pricing thing here to shift demand. I expect there is just no amount of tricks that can handle the few hours at peak load. They need "surge pricing".
This seems reasonable surge pricing approach to me: 1. Implement surge pricing for everyone for the peak 2 hours of the day if possible. 2 hours you can work around, 5 hours is too hard. 2. Give existing customers a one time credit for surge 3. Make sure the plans just consume credits at an accelerated rate (e.g. if on the max plan, i just get 1/2 usage during peak hours). 4. Exempt sonnet/haiku from surge (so people can keep using) 5. Make "auto" settings in claude code etc automatically adapt during surge hours, so people don't get surprises by default. 6. For the first 90 days, unofficially waive the fist $100 in surge for every user but notify them. To train users about the surge, and get them used to it without having them actually pay. 7. (I don't think they would do this but this would help) allow users to fall back to using something like GLM 5.1 or Gemma 4 automatically in outages, with a partnership to handle it. Its not ideal, but i would prefer it in "partner mode" than not. IMO they can charge like 10% on top of the partner fees for this if used in other times, but during outages or surge, partner mode is free. But 100% managed by Anthropic so users don't need to set things up and can just use the Anthropic harness.
Funny that I just saw this after have "Console temporarily unavailable". I am currently at the stage that: 1) I think Claude Code is very impressive 2) I think pretty much everything else about them is terrible.
* Support really poor, raised a ticket last week and have heard nothing back at all * Separation of claude.ai accounts and console accounts is super confusing * Couldn't log into the platform since I had an old org in the process of deletion even though I was invited to a new one (had to wait 7 days!) * Payments for more API credits were broken for about a week * Claude chat has really gone to s*t unless it always was. Just getting back terrible answers to simple questions. * The desktop app is a web app pretending to be a desktop app that doesn't always know it is a desktop app so you get things like, "this will only work in the desktop app". Yes I know, this is the desktop app! "Oh sorry about that but you need to use the desktop app". * mcp integration and debugging is dreadful, just a combination of generic "an error ocurred" and sometimes nothing at all * MCP only supports OAuth for shared connectors but auth key doesn't work even with "local" servers that are not necessarily local, just the config is local.
You can put those on the health status!
We went from "Peak hours" meaning 2x usage plus slower to now it just does 500 error
Funny how we all come to HN when the status page is lagging behind. HN is truly the real-time status page
91% uptime for Claude Code over the last 30 days. Is that accurate?! I'm not a CC user but that seems awfully low.
I went back to the $20 plan and a single prompt maxed out my quota for the five hour window within 15 minutes. I used to be able to vibe code for over an hour before. This is really annoying.
Have anyone found good techniques to get a session out of Claude Code, so that I can point another tool at it and pick up there? This always seems to happen at the worst possible time, after having spent an hour getting deep into something – half finished edits across files, subagents running, etc.
What am I supposed to do now? Copy code from stackoverflow like a caveman?
It seems like Claude has taken Github's place in terms of developer reaction to it being unavailable. It's like everyone forgot how they did things 18 months ago.
> claude: "API Error: 500... check status.claude.com"
> status.claude.com: "All Systems Operational"
Is codex a good alternative? Or does Claude have a moat...
But I thought coding was solved? I guess having a single 9 of availability is something we need true AGI for, we should probably give OpenAI and Anthropic another gazillion dollars to burn through to figure this out!
OpenAI is very good in terms of not having as much outages as Anthropic, but almost all products except Codex and the pro model is unimpressive, anthropic has the opposite situation.
Anthropic still haven't fixed the major issue where we can't paste the token as well, and now, it starts to smell fishy, they likely did it on purpose. https://github.com/anthropics/claude-code/issues/47887
good advertisement now to shift the tide back to openai that just works and honestly codex with gpt 5.4 is _surprisingly good_ currently, not nerfed or forgetting half the tasks along the way so far. Opus already got worse than sonnet last weeks beyond just crazy token costs, now reliabilty goes to shit and anthropic seems like using it. Meanwhile, delightful of the codex desktop app in fact, stuff seems to "just work" elegantly with good quality.
My guess is the downtime is tied to the routines rollout https://code.claude.com/docs/en/routines
I know it's not the same, but I find it incredibly funny that my home server has better uptime than giants like GitHub and Claude.
Cross your fingers they're about to drop 4.7. 4.6 came out with a bang, now it seems all the compute bottlenecks just lead to customer frustration as they get closer to releasing next model. Balancing the books over there must be a nightmare, "Well we can piss off every single customer for a week, but we'll be able to release the next model 1 week faster"
Shades of early twitter.
Early twitter showed the fail whale as often as it showed tweets and yet it was an unstoppable juggernaut that people kept using.
Yea, it's peak time. They don't have enough compute. Why do you think they are banning external subscription use. They sell subscriptions. They don't need people to use CC. That doesn't matter. And yet - they won't have people using their service outside of CC. Something is fishy.
Trying to talk with support and their AI bot is failing. No support email? Joke.
Feels like an issue in their caching. First non-cached turns are sent properly but everything that is second+ turn fails.
Why would anyone assume a new model is dropping when their status page is showing elevated errors? Are they that sloppy that they just let their status systems report failures when they are the ones deploying new infrastructure / models / etc?
I'm getting Cloudflare protection screens while trying to use claude.ai web app. I wonder if they were getting DDoS'd...
A few hours ago I noticed a considerable decline in code quality. It seemed the model got downgraded so I switched to codex. Anybody else noticed this? It starts to switch from deep reasoning and trying to fully grasp architectural changes to trying to solve things on a very adhoc basis. Maybe that's just my imagination or maybe that's Anthropic trying to balance the load before being fully overloaded.
it was me. i asked it to calculate factorials without recursion and it crashed.
Maybe Mythos DDoSed it :)
Android app is still responding but no-go on claude.ai and I can't login with email
status.claude.com has an update:
Investigating - We are seeing increased errors on Claude.ai, API, and Claude Code Apr 15, 2026 - 14:53 UTC
You'd think the robots would be better at detecting outages.
I just had to upgrade my plan because I ran out of tokens because medium effort had dementia and things only worked on high. Good to know I'm getting my money's worth...
> time to break out Pro C# textbook
- downdetector comment
I'm glad I live in Europe, I can at least use the subscription I pay for even though the quality is worse even during off-peak hours.
If’s also slow AF when it’s not crashing. At this point it’s likely more cost effective to just host your own models.
It's been a bit disruptive to my workflows tbh. What alternatives are people using? Sell them to me please
Are they using Claude Code to author all of these systems as well?
They should just fall back to gpt 5.4. would save me the hustle to setup codex.. :P
Good time to try other models! Claude is good, but not exceptional.
Think “shrinkflation” but for tokens. Anthropic is going to absolutely suck early adopters dry.
I think a cheat code here is to route your requests to GCP's Vertex AI, which has stronger uptimes. Can use it as a fallback or main provider.
Caveats: 1) May not be economic for those on flat-rate Anthropic subscription plans 2) I work at Google.
It just started again, didn't it? Nothing on the status site yet...
Yea, it's peak time - they dont' have enough compute.
Sorry I thought this was hacker "news" not hacker "stuff that happens every day"
Seems to be a very regular occurrence starting around this time of day (14:30 UTC)...
Claude Code returning: API Error: 500 {"type":"error","error":{"type":"api_error","message":"Internal server error"},"request_id":"---"}
Over and over again!