alt Hacker NewsFirst we blamed AI for layoffs, next we are blaming AI for the AI bait and switch.
It's entirely possible this CEO sincerely believes this, but that means you as a potential customer should stay away: now you know that the CEO of this company has no idea how technology works even at an executive level and/or that he doesn't consult his experts before making decisions.
That's literally not it, a CEO can know how technology work and not apply it for its management, many people do things they "dislike" or don't believe in everyday.