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retrac98yesterday at 3:10 PM2 repliesview on HN

Been at this 10 years. My top tip is if you’re doing cold outreach, kickstart the value exchange by giving something first without asking for anything in return.

A “hey I noticed x is costing you more than it should and could be better/cheaper done like this” AND then actually give them the “this” for free without expectation of anything in return is 10x more effective than a message where you’re asking for work.

It doesn’t need to be a big give - an actionable plan for a small system improvement they can give to someone internal to implement, for example, is fine.

Another tip is to highlight the problem with a loom video/recording of some sort. That way they’ve seen and heard you too. This builds instant trust and a feeling of knowing the person behind the business straight away.

Good luck!


Replies

rrr_oh_manyesterday at 6:28 PM

> A “hey I noticed x is costing you more than it should and could be better/cheaper done like this” AND then actually give them the “this” for free without expectation of anything in return is 10x more effective than a message where you’re asking for work.

Can you give a more specific example from your recent experience?

andaiyesterday at 4:54 PM

My approach is to break the project into small milestones — especially in the beginning — and align the incentives.

Put bluntly, I design it so I can't lose, and neither can my client. I design it so even in an adversarial, zero trust environment, the relationship and arrangement still makes sense.

In practice this looks like, I do a bit of work up front, ship a demo within the first week, if they're happy, they pay, it becomes theirs, and we continue working together.

I also choose projects I actually like, and that align with my goals, so even if I get hosed, I had fun and learned cool things. (But keeping milestones small minimizes the cost of getting hosed, for both parties :)