Then why the layoffs???
Because there was bloat and AI was a good scape goat.
Trend following - everyone's jumping. And bad economy.
Typical bad management decisions that came home to roost. It’s a lot easier to say “AI productivity improvements” than for the CEO to say “I’m cleaning up terrible performance on my part and a lot of bad business decisions.”
To juice the next quarter. Extreme short-term thinking has become the norm at every business I've worked at and every business I'm aware of, so upper management has no issue cutting teams right down to the bone.
It's why software has become far more unstable. There's nobody around to actually maintain it.
Partially a contracting real economy following overhiring early in the decade, partially trying to discipline labor, partially a pretty profound disconnect from both market pressures and concrete metrics that comes from a business model more centered around stock value and funding raises than revenue per se