Especially when ads win out over UX. Just a month ago I searched for UPS locations in Google Maps and filtered by open, and one place nearby popped up. I put the package in my car and drove over and lo and behold they were closed. When faced with a choice, Google chose to be greedy and make money on an ad unit over providing the correct user experience.

I've used Google Maps for two decades and have 1000s of saved pins. I could have been a customer for life. Haven't used it since.