alt Hacker NewsWait, are SaaS's fundamentally shifting business models searching to maximize the value of a product at the expense of a customer over time?
Strange how things can change!
Wait, are SaaS's fundamentally shifting business models searching to maximize the value of a product at the expense of a customer over time?
Strange how things can change!
We've seen this sentiment shift on HN like 20 times in the past year, too often for it to be a real reflection of service quality. Feels more like people rooting for sports teams.
The services (OpenAI, Anthropic) are not wildly changing that much. People are just using LLMs more and getting frustrated because they were told it would change the world, and then they take it out on their current patron. Give it a month and we'll be hearing how far OpenAI has fallen behind.