> A doctor who gets refused by ChatGPT doesn't stop needing to communicate with the patient; they fall back to a worse option

I think AI proves the contrary. There are plenty of examples of things that are getting worse because of technological advancement, particularly AI. Software quality, writing, online discourse, misinformation have all suffered over the last few years. I truly believe the internet is a worse place than it was 5 years ago, and I can't imagine bringing that to medicine would work out differently.

The medical system shouldn't rely on falling back to crappy workarounds, it should aspire to build the best system it reasonably can.