alt Hacker NewsThe spend at my organization has reached beyond the $200,000 per month level on Anthropic's enterprise tier. The amount of outages we have had over these past few months are astounding and coupled with their horrendous support it has our executive team furious.
its alot of money to be spending for a single 9 of reliablility.
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Obviously there is only so much you can say; but is that $200K due to the raw number of seats you have, or are you burning through a lot on raw API usage? I guess I'm trying to understand, large business, or large usage.
A single nine so far. If github is any guide thing will get worse.
Speaking of developer tooling spend - IDEs are far harder to build such as JetBrain etc and don't think any IDE would be charging this amount to any customer per month.
Not sure how much of a productivity gain a 2.5 million per year it is?
> single 9 of reliability
Out of curiosity, do you actually use it 24/7? The world doesn't collapse every time o365 goes down... (which is also pretty often)
We are spending the equivalent of 32 monthly software engineer salaries on Claude per month.
Five nines? No, nine fives
> has our executive team furious
And yet they will continue to spend wheelbarrows full of money with Anthropic because they want so badly to reach the point where they can fire you.
Seems to be back now (claude code at least)
Is the $200k just development or are the products being developed require AI?
I wonder if self-hosted models would be a sensible step for your organization.
They must have hired absolutely incompetent leaders on the core software and infrastructure side. Sure their AI research is great but it’s amateur hour. Or just vibe coded slop top to bottom. It seems like every single day people are talking about outages or billing issues or secret changes to how Claude works.
Imagine how much money they would save if they switched to Codex.
Just give them more money, surely it'll get better.
/s
If you are paying API rates (not using Max subscriptions) there's no reason to use Anthropic's API directly, the same models are hosted by both AWS and Google with better uptime than Anthropic.