> and every single new product category in tech always, no exceptions, insists on learning nothing from history

I dunno. Maybe what they learned is that SaaS products have a familiar flow. They push as many restrictions as they can get away with to protect their moat until they do something that causes noticeable dip in subscriptions. Then they issue a disingenuous mea culpa and find another way to protect their walled garden.

Now users on the other hand. Might they be the ones who haven't learned from being jerked around in exactly the same way by SaaS providers for the past 20+ years?