i think there's two parts

1. there's too much to learn and know, and the cs courseware and interviews are all about algorithmic complexity, rather than business setup and operations. same with "how do you raise money" vs "how do you make a great customer experience"

2. the market rewards building the new functionality, not building all the standard chunks required to run a business

if anthropic had great customer support built out, but no model and no claude-code, theyd be much worse than they are now having stuff people want but lacking the ability to serve it

---

clearly theres still plenty of b2b startup opportunities standardizing how all these things work, so that business can focus on their actual business rather than recreating all the basics