alt Hacker News> My kneejerk is that most consumers these days expect delivery for items purchased online
100%.
> Now, dropping off items you're selling?
This is what Staples is offering to Amazon but for returns - quite similar. And they could offer them to eBay as well I am sure. You do not need your own chain of brick and mortar stores to do this and I am sure the cost per drop off would be cheaper with Staples than your own chain that only serves you.
GameStop is a game of constant pivots that sound good to its meme-believers that do not really work in the real-world.
> This is what Staples is offering to Amazon but for returns
Yes, and usps stores and Whole Foods do that for Amazon in the US as well. The difference is that each of those items don’t need to be individually packaged and shipped to unique locations. My local USPS put all the returns for the day in a giant bin and an Amazon driver picks them up.
I think the cost of labor and liability involved in having a local retail worker wrap, label, and ship every package would be an order of magnitude higher than shipping alone and destroy any value in offering it.