logoalt Hacker News

bdammyesterday at 4:15 PM4 repliesview on HN

First; have you heard of a sharpie?

Second; have you tried this with actual 80yr olds with early onset? Because I have. It doesn’t work, not even close. The steps require to get to that point are impossible for an 80yr old with early onset to even get close to. From trust, to setup, to even the stupid double-click with arthritic fingers, it’s fraught with roadblocks. And forget swiping.

This is a massive problem. The lack of care for options to equip seniors with usable iPhones is a massive problem right now. It is causing suffering both in the seniors and in the people who love them.


Replies

k310today at 2:02 AM

Thank you for bringing this up. I am 77 and techie through and through, but with several ios gadgets mostly on 26, it's a fright trying to swipe. The iphone SE3 has a home button. The Christmas sale ipad has a touch (raised) button. And nuttier than squirrel **, the volume buttons reverse up and down functions when you rotate the ipad. Some controls pull down. Some pull up.

And Apple+ wonder why people cling to older OS versions. It's not change so much as disorientation.

PS. I sharpie everything. Even with myopia, I can't read "best by" dates. It takes a powerful magnifier in addition to my macro lens eyes.(less the glasses) This is crazy. I sharpie the dates at home.

And a bit off-topic, only Trader Joe's provides big readable price labels. I need the phone camera to read prices elsewhere, even with the correct glass prescription. And ingredients? Fuggedaboutit.

UPC could be a starting point for fetching info, but nobody's starting.

michael1999yesterday at 9:36 PM

Yeah. iPhone and iPad have gone backwards for my mother every year. Losing the home button was a disaster. Every edge swipe, or double-click is more trouble. The new stuff is great for me, but the original skeuomorphic designs were so much better for my mom.

smaudetyesterday at 9:41 PM

Even as a non-80 year old (much closer to the first half than second), I don't understand what has been built or why I would care...

A piece of paper has infinite battery life and perfect UX (ignoring security for a second). I don't have to remember to add it to something and then worry if I added it, or how I can give it someone later...this idea of a pass you build doesn't seem to pass the "does it make sense" test.

testfoobaryesterday at 5:49 PM

I feel truly sorry for older folks navigating apps/logins/passwords/etc.

Their experience is often utter shit.

Two examples:

1. Often older folks have their screen zoom maxed out for readability. Extreme zoom will often place critical fields and buttons off-screen - making the app useless.

2. Fingers and hands of older folks often tremble. So imagine holding in your trembling left hand your phone, while you're trying to hit a target with your trembling right finger. All while standing in line to get a discount on your groceries.

show 1 reply