Some companies serve the people and some companies want people to serve them.

The sabbath was always meant for man and that makes a lot of people very angry because whatever ideological or religious lip service someone gives their behavior demonstrate they hate man, or more subtly, love mankind like dollars in their pocket, stripping humans of their humanity.

This mendacious attitude is also a major driver of enshitification.

The internet and executive social distancing has made a huge swath of people lose touch with how unique individuals are, so they treat humanity with the bigotry and coldness that the law of large numbers has lead them to, which is ultimately very mean.