I have a really mixed feeling about Costco. I hate it, I going there, I hate the crowds, the parking, the people, being hawked a credit card, a cell phone, whatever the vendors are selling. It makes me feel like a pig in a slaughterhouse waiting to get out of the store, I feel like it's the platonic form of consumption. We all go to the nice little consumption center like good piggies to get our sustenance and to get milked further (maybe I should buy some electronics!)
Yet, I keep going. I like the cranberry bread, the cheap chicken, the granola, I like not thinking about what to buy so much. I like that it's of an acceptable quality at an acceptable price. I like that I can return stuff easily without getting shit for it. I like "scoring" deals on stuff that seems like a good value.
> Yet, I keep going.
Then I think Costco has done its perfect job and exactly the goal the founder set out to create: Quality goods at affordable prices.
They optimize for those 2 things first. Consequently, everything else becomes a management of chaos (the part that stresses you out and thusly hate).
If they did try to make the experience better, it would cost them someplace. And honestly, you're just at whole foods at that point.
These days I just go to Sam's Club.
Hear me out.
It's right next to Costco, literally in the same mall.
Products are kind of shittier but they're good enough. But good enough is better for me because the rest of the experience is just better.
Walking through Sam's Club is often a breeze whereas through Costco I waddle like a penguin sandwiched between a waddle of penguins, each competing for enough space and quiet and mental clarity to score a good purchase.
It can be panic inducing.
At Sam's Club I don't even walk to a cash register. I pay with my phone and I'm out.
They don't even ask me to show my ID at the door.
The one thing that brings me back there is their croissants. There are none other like it, and their product is a 12ct pack for a very reasonable price.
Costco buisness centers are usually a lot quieter, and don't have the free sample venders clogging up the aisle. Memberships work for both.
I mean, I just go first thing Sat/Sun morning.
Parking is easy, the store is quiet, there are no vendors set up yet.
I have my list of things I need, I get it, get out, easy.
Idk, I’ve never felt the pull of ‘I MUST buy some new electronics’ when I walk by the tvs.
I don’t really understand the hate against ’consumption’ either. I’ve gotta eat and I’ve gotta shit, so I might as well go and by the cheap toilet paper and food. I don’t pay attention to all the other stuff.
Perhaps worth noting that this Costco experience is localized. I've experienced it myself in Los Angeles when visiting, and when I lived in the Bay Area. No carts. Takes 10 minutes to get a parking spot, etc. But here in Montana Costco is very chill. The same people have worked there for 25 years and will ask you how your kids are doing. Plenty carts. Plenty parking. There is still the cell phone guy but even he can be defeated with a cheery "my company pays for my service".
Is the super-consumption aspect of it really so different than any other big box store?
I hate going there and mostly use Instacart to avoid having to, but even with a Instacart mark-up and tip it's cheaper and higher quality than most other options, happy to pay someone else to do my shopping.
I won't set foot in that place unless: (a) it's 30 minutes before closing, at which point the crowd has died down, or (b) I've toked up.
This is relatable. I'm constantly baffled by the selection - half the items you find will be there in a month, the other half you will never see again, or maybe see seasonally. And then at random, they move things. Like halfway across the store.
I remember loving a Costco trip with friends at age 18, because we'd walk every aisle, and there were always so many cool things and at prices we could afford. But now as an adult with a stressful and rushed lifestyle due to children, it kills me that it's so difficult to find the 10 things I need quickly and get out, without walking every aisle. They clearly really want you to walk every aisle!