A friend who teaches at MIT said they were hit by this. I found it ironic and a little sad that a place like MIT doesn't have an IT staff that can maintain their own on-prem solutions for things like this.
But it turns out that MIT used to have their own homegrown system, and recently switched to Canvas. Bet they're regretting that now.
The build vs. buy decision seems to have swung very hard toward buy in the last decade, and I think that's a shame. Yes, orgs need to focus on their core competency, and sometimes that means outsourcing things that aren't core competencies to third parties. But there are always downsides.
MIT has an incredible IT staff and they do some cool stuff. Every time I interact with any other organizations IT stuff I find it inferior. They just aren’t super big from what I gathered and probably don’t want to do the incredibly boring work of an LMS.
The one they had before Canvas was very very inadequate.
edit: also some of the more popular cs classes have custom websites and don’t really use canvas, but that isn’t the centralized IT department’s doing.
I started my tech career in EDU. I’m not at all surprised.
IT staff who are ambitious and talented don’t last long in education. The pay is very low compared to industry. Where I worked, you could retire with a comfortable pension after a number of service years, so the IT staff outsourced as much as possible so they needed to take zero risks to their nest egg. Blame all the problems on the consultants and do as little as possible.
It’s literally where dreams go to die.
MIT is known for the brilliant professors and students but at the end of the day, running a university is pretty standard stuff. They don’t need a genius rockstar to admin the courseware servers.
CYA is a powerful drug for the C Suite
Homegrown systems are expensive to maintain and usually still fail to match up to the commercial options available at this point. LMS's are also just really complicated pieces of software. I worked on my university's own version as an undergrad.