alt Hacker NewsI've stopped submitting quality reports to Apple Maps because they're all met with "while we couldn't make the change you suggested, we hope you continue to waste your time reporting these".
The issues are egregious too, like blatantly incorrect lane guidance that would send you in the wrong direction, or diverting me off a highway onto an unmarked, narrow country road that no one with any knowledge of the local roads would take ever.
Though I'm confident whatever BPO slaves they have processing reports 5000 miles away have a better understanding of the roads than I, as they are wholly incapable of even using Google Street View to confirm details (probably by policy) so they always demand I provide a photo or video a month after the fact. Because when you're lost in the middle of nowhere your first thought should be "Let's backtrack so I can grab some pictures for Apple".
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I stopped contributing to big tech platforms. Better to contribute to Open Street Map instead.
Google Maps isn’t much better. Outside of major population centres, you have to fight with it to keep you on major highway.
Google and Apple both prefer “efficient” routes with unsealed roads that are 4WD only, impassible when wet, have no services, no mobile coverage, and where if you need medical help it literally comes by aeroplane.[1]
[1] https://www.flyingdoctor.org.au/