It is hard to judge culture during a period of serial downsizing because it will always be toxic in that context. But what you tell aligns with what I have inferred over a period of many years observing, even during times when they were growing: at a high level, Zuck gives the right signals of a successful tech CEO. He's smart, insightful, talks well (now) and appears decisive and willing to back long term bets into the future. And he makes money like crazy.
But looking at the track record there's a very concerning lack of execution around critical strategic objectives. Take metaverse - I know most people laugh at it because they think it was a bad idea to start with. I push that aside and look at the execution. They poured a startling amount of money into it, and the end result - technically - sucks. This is not good execution of a bad idea. This is incompetent execution of an untested idea. After 5 years of huge investment the characters in Horizon Worlds still look like cartoons. All the advertised features of hyper-realistic worlds, generative world building etc failed to materialise. They made a face saving pivot to mobile where they claim it is successful but I literally never heard of anyone using it. I think it will be entirely synthetic traffic driven from their existing properties.
Then you can look at AI. You can say the jury is still out on their AI reboot, but it has been out a long time now, and it seems like at best they are just grading into being at par with leading AI labs. But I think that's being generous because so little has been released. What is certain is they went from a leading position right up to 2022-2023 to falling completely off the radar. Despite still holding the undisputed leading AI framework in PyTorch.
I have to conclude there's a genuine culture and execution problem that probably centers on the fact that Zuck is simply not a good people manager. And his relationship with the next level down (Andrew Bosworth etc) is such that he doesn't enable them to be either. And this all permeates through to an organization that delivers at a fraction of what it should given the resources it is expending.
He is the owner though.
If zuck wanted, he could solve it. Decimate middle management, downsize at a level of what musk did to Twitter and then _slowly rebuilt_ in order to pay attention to the culture this time, removing anyone that takes part in such behavior...
The company would be worth more (because smaller headcount) and likely even ship more, because the culture would be better.. I've never worked at Facebook though, I'm just an armchair analyst being judgemental from reading some comments.
> This is incompetent execution of an untested idea.
VR will be huge some day. Maybe not as huge as the Metaverse hype, but huge nonetheless.
But did you expect Facebook to have any competence on making it? Even if the timing was correct, what differentiator do they have?
And then the CEO throws a world-changing amount of money without even an idea (because "a VR world!" isn't an idea). Did you expect any of that money not to be wasted? That's not how products are made.
The Metaverse wasn't an organization failure. It was all Zuckenberg's incompetence, Facebook didn't even get the chance to try.
The AI started different, but it's becoming the same thing again.
The low execution quality of Meta's metaverse effort surprised me, too.
But they wanted it to run on their relatively weak headgear. A good metaverse needs a decent gamer PC, a serious GPU, and a few hundred megabits per second of Internet bandwidth. (I've written a Second Life client in Rust, so I'm very aware of the system requirements.) Facebook needs to serve a user base which is mostly phones and people with weak PCs. Not Steam users.
If you have to squeeze it onto underpowered hardware, you get something like Decentraland or R2 or Horizon - low rez, very limited detail, small contained areas. Roblox has made some progress on this problem, but it took them two decades, even with a lot of money.
The real problem with metaverses is that a big, realistic virtual world is a technical achievement, but not particularly fun. It's a world in which you can spend time and meet people, but the world is not a game. It has no plot or agenda. This throws many new Second Life users. They find themselves in a virtual world the size of Los Angeles, with thousands of options, and are totally lost. It's not passive entertainment. As Ted Turner (CNN, TBS, etc.) used to say, "the great thing about television is that it's so passive."