> They've essentially gotten roped into maintaining a huge chunk of internet infrastructure, for free.
I’ll stop you here. Google offered it for free and, at the time, offered such an high amount of mail storage for free it sounded insane. At the time, my ISP gave me a 25MB or 50MB inbox and that was considered pretty decent, when Google was trying to get people in with 1-2GB.
They absolutely have a right to take ant steps they deem necessary to prevent malicious use of their product, and certainly aren’t obligated to provide it for free, but Google wasn’t forced to provide a free email service, much less one that went so far above and beyond their competition.
I remember in the early days you could watch your storage quota go up in real time.
"when Google was trying to get people in with 1-2GB."
The G in Gmail was for a gigabyte and that was what I got in the noughties for "free", when as you say my ISP offered something like 5MB on the end of a POP connection.
To be fair you can cram a lot of ASCII into 5MB. However you can email piccies to a mailbox with a 1GB limit if your modem doesn't melt first.
Obviously, this was during the "don't be evil" days.
Try signing up for a Google Gemini Paid account with a third party email... Better still, try signing up for a Gemini Paid account with a registered android phone that isn't triangulated to a desktop. If they can't own you, they don't want you at all.
Also they make it really difficult to mass delete stuff. I'm basically stuck paying for their storage because I don't really have the skills to self host (but I'm working on it!)
> They've essentially gotten roped into maintaining a huge chunk of internet infrastructure, for free.
This argument would have flown 30 years ago with Yahoo.
Since then we had Uber pumping so much money into a losing business until it drew the competition bankrupt.
And now we have AI pumping so much money into a losing business until they hopefully replicate Uber, only won't work and signs are all over the wall that they just burned a trillion dollars.
Which opens great prospectives for incumbents WHO LEARN FROM THE MISTAKES of the powers be at the time.
About time to start a "Don't be evil. FOR REAL." This time.
If in 30 years it's necessary to start "Don't be evil. REALLY, REALLY, REALLY this time" then so be it.
I'm starting the 2.0 version. Fuck AI. Fuck incumbents. Long live long life and freedom of choice!
Not only that. I was probably not even a teenager or barely a teenager when registering a gmail was not as simple as clicking "sign up". You needed someone to refer you and upon registration you got 25 referrals in return. Needless to say, entirely ditched gmail forever ago and use it as a spam mail. They can have all the fun they want training slop on that.
Google's annual revenue is $350 billion. I can't believe someone would feel bad for such a company, because as you pointed out, this entire Gmail thing is part of the reason they have that revenue.
Google has done nothing but be a wolf in sheep's clothing. I'm not going to shed a tear because they have to maintain an email service.
> and certainly aren’t obligated to provide it for free
And I'll stop you here. It's less than obvious that there's no obligation. If you provide a critical service that folks rely on at a price less than your cost, you drive out competition, and it's a critical part of your own business model, dropping the service without warning is IMO on the border of what Google should be allowed to do.