alt Hacker NewsTheir hardware is usually fine when it comes to support. Google announces the support lifetime of their devices and sticks to it, with feature updates coming to things like phones even after the support period ended through things like app stores. Just check the support lifetime of the device before buying (early Pixels only had 2 years of support, as was announced at release).
Their cloud services are nothing but hot air but their hardware support has been excellent for the past few years. Easily beats other major manufacturers. I'm still annoyed that Apple won't tell you how long they will support their hardware. Other competitors manage to be even worse.
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Hmmmmmmmm
Nest Secure Google Home Stadia Daydream Glass Nexus Pixel Slate Pixelbook Chromecast Audio OnHub Jamboard
My Pixel 3A stopped receiving security updates after less than 3 years. I remember Google did this to start using their own chips in their phones.
Two or three years is not even close to the support Apple provides. It sealed the deal for me and I switched to iPhone.
> early Pixels only had 2 years of support, as was announced at release
They also announced a promotion for unlimited cloud storage of photos and then shrank and JPEG massacred the photos. That part of my photo library is still visibly trashy to this very day. Every time I browse my photos, I am reminded that google did this.
yeah, even on product lines that they kill (like Stadia) they usually do right by the user (eg they refunded everyone, both on hardware and software people bought on the platform).
I thought Apple does tell you how long they'll support hardware.
For example: https://support.apple.com/en-us/102772
My experience with Google hardware has been the opposite. Three early Pixel phones died within a year or two, and pretty abysmal experience with Pixel Buds. They'd send me replacements, but I tired of them breaking.
I switched to an iPhone after being a long-time Android fan. Haven't looked back. Converted my wife to an iPhone too. Apple is better at hardware.
iPhones also receive security updates for a long time. I buy iPhone 3+ generation old brand new at the Apple store, and it... works really well.
Apple might not specify a time upfront but they do consistently support hardware for a good length of time. IPhones generally get OS updates for 5-6 years and security for at least a couple more.
I’ve never used anything they made long enough to get there.
What about Nest? It's great that they announced a lifetime and stuck with it I guess? Sucks for anyone who bought into the ecosystem. You'd have to pay me to try and adopt more google products at this point, otherwise it's almost certainly sooner or later going to be deemed a waste of money/time.
> Their hardware is usually fine when it comes to support. Google announces the support lifetime of their devices and sticks to it
If they announce a support lifetime they stick to it.
For other products they'll just decide they're done with it and give you a little warning period. Maybe some store credit or another bonus depending on the product.
> Their hardware is usually fine when it comes to support.
Pixel stands were horrible. And discontinued.
My nest thermostat disagrees with your optimism.
"support" meaning drivers and basic security updates, sure.
but if you buy this for the gemini integration, what are the odds that google actually sticks with that, or two years from now are you going to have a laptop that lags behind the feature set available in the gemini app for mac because they didn't sell enough of these to bother continuing development?