Well, my org decided to pay for Monday.com, and still does, even though no one uses it. We also pay for Asana, and the wonks use that instead.

I suspect a lot of larger orgs just have site-wide subscriptions with volume discounts that they don’t need.

> I always wondered how the fuck did all those ZIRP era "hello world as a service" bullshit startups have any customers at all.

In addition to the previously mentioned collusion, a lot of the time reported users/customers are literally just fake.

See for example Sam Altman's Loopt scam.

https://www.youtube.com/shorts/C8feBk4luaE