alt Hacker News> The total amount due on the bill is $83.89. Please verify this amount with your utility provider or by using Text Detection before making a payment.
1. Use AI to determine how much a bill is for
2. Call up the people who billed you and ask them how much they billed you
3. Pay billed amount
Replies
Once you paid the same bill for a few months you'll know how much your phone bill will roughly be and you'll not have to do. They obviously have to put that line in there, just like ChatGPT saying "Please verify everything we tell you" in the footer.
I presume that calling customer support is at least as frustrating for people with disabilities as it is for anyone.
It might be useful if it remembered a bill for, say, 60 days, and could also comment on percent difference since the last one. "The total amount due on the bill is $83.89 which is 4% higher than last month's bill from the same company."
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It’s still useful to get the information instantly and verify it later. Arguably asking someone you trust to read the number for you might be a better idea than calling the company. Not everybody has that option though.