alt Hacker NewsSame for me! Both pairs of Metas are now inoperative because I can't get them back to factory reset. Once you pull that little blue tab out of them when they're new, it's GAME OVER.
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There is a factory reset procedure, I think you hold the shutter button while switching them off and on again.
I’ve had excellent luck with their warranty process.
Well do want to add more detail. First pair bought in Oct 2023 and used them up until March 2025 where a software update hosed them. Then in April 2025 bought a new pair that lasted til the end of June 2025 cause of water splashes. So i two pairs of dumb sunglasses until March 2026 when my pair with the water damage came back alive.
Overall tho Meta doesn't make durable smart glasses and they only have two flagships store for support while Apple has tons of stores for tech support.
Dang, really? Why would that be? I mean, I believe you, I'm just shocked. I'm glad I read this, as I was thinking of getting some but not now.