alt Hacker NewsMy experience with a large-ish ($5m/year) AWS account was quite different. They were happy to support us with cost optimizations, discounts, and one time credits for certain activities (co-innovation and archiving certain milestones in their partner program).
Their primary concern seemed to have been to keep as much of our workload inside AWS as possible and to win workload from 3rd party services we used (e.g. CDNs). The actual revenue appeared secondary.
This is my experience as well with AWS accounts in the 2-4M/year range, the biggest upsell they always try to make is Enterprise Support, but for the rest they are usually happy to help you cut cost in the short term - as long as you stay with them in the long term.