I think this is just the default endgame of large corporates which suck up large quantities of customers. They are a race to the bottom and you end up with service by footgun. My own company is responsible for doing this in our sector. Literally every technology decision favours automation over verification because it's cheaper to say sorry than do it right.

I’m no Microsoft fan, but they are pretty good at long term support of enterprises. Way, way better than Google from what I can tell.

Amazon played AWS from day 1 as if they were the runner-up (and in a sense they were), and while it does look like it's day 2 there, they are not letting the momentum down

Microsoft might have technical warts but commercially they are strong and Azure is a lot of times bundled with other services and you know you can get someone on the phone if needed

Google has... ?

Honestly they really are starting to look that way. Total opinionated Walled Garden that's against an open and thriving ecosystem. Unlike Microsoft the technology is not yet garbage but I hope this isn't where they're going to end up