They have not explained WHY their account was suspended. That's the most important part, imo. Cloud Providers don't suspend entire accounts for no reason.
> "Cloud Providers don't suspend entire accounts for no reason."
Maybe I'm getting old but here[1] is a HN comment from 17 years ago complaining about Google banning accounts "by mistake" and having no recourse but to post on HN and hope Matt Cutts sees it and helps, and saying "there are literally 1000s of such stories for many years all over the blogoshphere and forums" which is something I remember from HN of years ago.
The cloud provider in question - GCP - who also deleted a 125 billion dollar company's entire account on accident?
> Cloud Providers don't suspend entire accounts for no reason.
You're joking, right?
LOL, did you woke up from the hibernation?
This is Google we're talking about. This absolutely happened many times in the past and will happen again.
Google has suspended entire accounts countless times for absolutely no reason.
Unfortunately the cloud providers also rarely if ever tell you the reason.
FTA:
> Google Cloud placed Railway’s production account into a suspended status incorrectly, as part of an automated action. This action extended to many accounts within Google Cloud. As this was a platform-wide action, there was no proactive outreach to individual customers prior to the restriction.
This might be 100% of what google told them.
Cloud Providers don't suspend entire accounts for no reason.
Oh...my. Just starting out in the industry, are we? Those of us who have been here for a while know reality is very different than newbie hopes and dreams. Once you've been burned for the n+1 time, that optimism will fade.