alt Hacker NewsI just visited a McDonald's for the first time in a while. The self-order kiosk UI is quite bad. I think this is evidence in favor of the idea that an incompetent AI will soon be incompetently running a McDonald's.
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Silamoth • yesterday at 8:23 PM
Out of curiosity, what issue did you have with the McDonald’s self-order kiosk? I actually think McDonald’s has the best kiosk I’ve ever encountered. The little animation that plays when you add an item to your cart is a little annoying (but I think they’ve sped that up). But otherwise, it’s everything I’d want. It shows you all the items, tells you every ingredient, and lets you add or remove ingredients. I have a better experience ordering through the kiosk than I do talking to a cashier.
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>The self-order kiosk UI is quite bad.
Most repeat customers use the app, which sports the digital equivalent of a loyalty program, and various coupons. And lets you save your 'usual' order with customizations etc. Plus the annoying push notifications for FreeFrydays or whatever. And upsells, new product launches, etc.
My recollection is that the kiosk is just a weak facsimile of the app. And wasn't terrible, but everyone's standards vary.