It's a declaration that corporate America intends to impose all the costs of AI on individuals. Cloudflare could have retrained people, found new roles for them, etc. Instead it is throwing them to the wolves.

It used to be unacceptable for companies to lay people off purely to improve their margins. It's a sign of how dark the times have become that now CEOs don't even question the acceptability of layoffs that aren't driven by financial distress. The idea that they owe any loyalty to their employees has disappeared entirely. And boy you couldn't have invented a more fitting name for an entitled prick of a CEO reveling in this neo-aristocracy: Prince.

I hope everyone who still works at Cloudflare takes note and starts looking for an exit, because it's clear their boss is just waiting for the first possible chance to cut them and they cannot rely on any glint of humanity from him. Longer term, I think these types of layoffs will prove counterproductive for exactly that reason. It is poisonous to company culture, and all but sure to drive away talent.

Also I have had to deal with multiple breaking bugs from Cloudlfare and their absolutely atrocious customer service over the past few months, so I pulled all my personal and professional sites. They are shitting out vibe coded crap and not providing even minimal customer service anymore, even for an account spending six figures with them annually. Which might not be a huge number by CF standards, but surely should be enough to offer at least some human customer service to handle breaking bugs. Instead, all I got was a chatbot that regurgitated their FAQ and then gave me an email address that was no longer in use and a phone number that was disconnected. It was bafflingly unprofessional. So clearly whatever changes they have made are not working, and Prince is just too thick to recognize he is set to tank the company.