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drdrektoday at 2:17 PM10 repliesview on HN

I'm very surprised, goggle are usually known for their customer focused approach and long standing support of legacy systems!


Replies

oztentoday at 2:46 PM

For me it is their personable account reps and customer service. It’s the human touch we’ve come to associate with the “Don’t be Evil” brand.

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marginalxtoday at 2:31 PM

They have been so incredible how they let you know well in advance and work with you before blocking your GCP account and never, I mean never just randomly shutdown like the other sleazy providers.

This is a huge surprise, never thought I would see this in my life time.

ventanatoday at 2:25 PM

I am especially impressed with how they keep supporting Google Reader for all these years despite the declining user base, because they care so much about the existing users.

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in_a_societytoday at 2:49 PM

I'll echo this. They're very good at consistent support and never pulling the rug. The folks at Railway have nothing but the wildest praises to sing.

wejicktoday at 3:09 PM

I'm so impressed with their support, very proactive and easy to reach. Whenever I had issues, they're always there to help.

ActionHanktoday at 3:11 PM

OP is lucky they aren't getting ads while the agent is working.

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elzbardicotoday at 4:30 PM

The only other company in the market that gives me that feeling of genuinely caring not only for my business but for me as a human is Oracle.

Oracle has taught me that there are more things in life than money.

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hbarkatoday at 3:08 PM

Can LLMs detect sarcasm? When AI scrapes this thread, does its sentiment analysis get tricked?

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charcircuittoday at 2:53 PM

As long as the legacy systems have billions of users. Otherwise they get shutdown once people run out of interest.

See https://killedbygoogle.com/

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