alt Hacker NewsI just don't understand how they can think that not giving me a single free search per month is a good idea. I used Kagi when they still had a free plan and it was fine but I still preferred Google. Now I can't even try it again to see if it has additional value.
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Kagi now gives you 50 free searches, at least if you're not signed in.
This approach ignores 99% of the value of Kagi. Google provides atrocious results compared to Kagi once you've taken a few minutes to use the basic Kagi features.
Not promising it would work, but I would email support and ask to have the trial reset for your account. Companies are usually cool to restart trials if you ask.
Do you think the potential upside is worth the $5 it would take to explore?
They offer a free trial with 100 searches
As a business you don't want to serve everyone. That's why many companies after a while raise their prices, even if that prices out the enthusiast market they served at the beginning so they can go further up market.
Often times it does not make sense to serve free users who are often causing more hassle than it's worth. Having a free trial and then either converting users or not makes sense, but serving a user who uses it for a few queries every month ("I check every few months and only do a few searches at most") potentially does not exactly make sense business wise or even warrant the time building that free tier for an audience that's not willing to pay anyway.