alt Hacker News> We are so spoiled in the West.
This can happen in the West too.
I volunteered at a homeless shelter, and we helped those who had lost everything get important documents like their Social Security card and s state ID, and the bureaucracy was atrocious. Sometimes we literally had to beg a senator's office to help.
At least they didn't ask for bribes, but I wonder if that would've made things easier.
I was once asked to look at some letters by a reasonably fresh immigrant coworker. (He learned the language and found a job in a few months which to me should be all we needed from him) He brought a 1980 style stack of paper 30cm thick and it was all in legalese mixed with gibberish. Apparently some entities missed their deadline, triggered an investigation and a fine in a process that also missed it's deadline which triggered a different process looking for someone to blame. Other stuff was going on too, like a half finished immigration process in a different EU country.
I asked another Dutch co-worker to help look at it. We pretty much couldn't make sense of the last letters. No idea what he had to do next. We joked that if we got that much corospondence we would flee the country.
A few months later he moved to Canada.