Sounds… political. You have cross-functional teams interfacing via a tool. It would be reasonable to co-design this interface, so that all user goals are taken into account. When engineering owns the tool, do they approach the configuration of JIRA the same way as they build the product?
Sounds… political. You have cross-functional teams interfacing via a tool. It would be reasonable to co-design this interface, so that all user goals are taken into account. When engineering owns the tool, do they approach the configuration of JIRA the same way as they build the product?