> the blue bubble interface, typing indicators, and reactions made agentic conversations feel more human than ones on SMS/RCS
Would you mind detailing your reasoning why agents should feel humans, when they very obviously aren’t? Why should we want AI to impersonate humans?
we don't think AI should by any means to pretend to be human, and we are not trying to hide that an agent is involved.
What we mean is that conversation should feel natural and low-friction for the person receiving it. These interactions: blue bubble interface, typing indicators, and reactions will make it less like an automated SMS message and more like a normal messaging flow.
We are trying to make agentic communication clear, useful, and native to channels people already use!