This sounds like the problem of people calling "911" as the emergency number which they see in so much US-American media but which is not the emergency number in their own country.
In a lot of countries, they redirect the number or put a voice message to the correct emergency number
I remember being bored as a teenager on a family holiday to New Zealand in the 1990s, so I went and dialled 911 from a payphone to see what would happen-I got a recorded message saying that in New Zealand, the emergency number isn’t 911, it is 111. Dialling 000 (the Australian emergency number) produced a similar recorded message.